Frequently Asked Questions

Become Therapy fees range between $160 and $225 per hour for individual counseling, and are $50 per hour for group therapy. Each Become therapist’s fees are listed on their practitioner page.

No, MSI does not currently cover our services. 

If you have a health insurance plan, check your plan’s coverage for Registered Counselling Therapists (RCT), a Registered Social Workers (RSW) or Registered Psychologists (RP). It is your responsibility to confirm which therapy services you have coverage for. This will help when matching you to an appropriate therapist. Please do this prior to your complimentary consultation. If you have any questions along the way, please get in touch. We’re here to help.

Become Therapy does not offer direct billing. You will receive an official and detailed receipt to submit to your insurance provider for reimbursement. An exception to this is for Indigenous clients who are accessing counselling through the NIHB program.

No, we are an online therapy provider.

To connect with online counselling will need:

• a desktop computer, laptop, tablet or a smartphone equipped with a camera and microphone
• to be able to access the internet by wifi or cellular data
• an email address to receive the links to the telehealth sessions.

If you have questions about getting set up for online therapy, reach out to our Client Care Coordinator. 

Client Care Coordinator:
Phone - 1 (902) 800-1301 
Email: clientcare@becometherapy.ca

We can be reached Monday through Friday between 9am and 5pm. Non-urgent inquiries should allow 48 hours for a response. We will respond to urgent messages as quickly as possible. Our office is closed on provincial and federal holidays. 

If you don’t feel that your therapist is a good match, you have a few options:

• speak with your therapist to voice your concern
• ask your therapist to help you find a more suitable practitioner
• contact our Client Care Coordinator to discuss a potential switch

Client Care Coordinator:
Phone: 1 (902) 800-1301
Email: clientcare@becometherapy.ca

The length of your therapy depends on your personal therapy goals. Some people are satisfied with their progress after one or just a few appointments. Others who are addressing repetitive and prolonged life events may find a longer-term therapeutic relationship more supportive of their needs. Once you meet with your therapist, they will offer their perspective on how long therapy may take but it’s always up to you to decide.